Frequently Asked Questions
Everything you need to know about your So Good BB beauty journey.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your beauty essentials sooner.
What is your return policy for beauty products?
We offer a 30-day return policy for most unopened and unused products. Due to hygiene reasons, we cannot accept returns on items that have been opened or tested.
Are your products authentic and safe?
Absolutely. At So Good BB, we source directly from authorized distributors and manufacturers to ensure every product is 100% authentic and meets safety standards.
Do you ship internationally?
Currently, we ship to the United States and Canada. We are working on expanding our reach to more international beauty enthusiasts very soon.
How can I track my package?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.